WhatsApp · Telegram · AI
Always-on support, on the channels they use.
WhatsApp and Telegram bots for customer service and process automation, with safe human handover and full CRM sync.
68%
Auto-deflection
4.8
CSAT
< 2s
First reply
9:41Pawa Bot
Hi! I want to track order #4218.
Hujambo Amina 👋 Found it — out for delivery in Kinondoni. ETA ~25 min.
Asante. Can the rider call me first?
Sure — I've messaged the rider. Want me to share live tracking?
Type a message…
Built-in
Conversational, by design.
AI with safe handover
LLM-powered replies grounded in your knowledge base, with one-tap human takeover.
24/7 customer service
Resolve FAQs, track orders, book appointments and qualify leads.
CRM & ticket sync
Conversations, tags and contacts pushed to your CRM in real time.
Insights dashboard
Volume, deflection rate, CSAT and top intents.
Rich workflows
Buttons, lists, payments, OTPs and document collection.
Multi-language
Swahili, English and more — automatic detection per conversation.
Pricing
Plans that scale with you.
Most popular
Growth
$249/mo
- Both channels
- 10,000 conversations
- AI + human handover
- CRM integration
Enterprise
Talk to us
- Unlimited conversations
- Custom workflows
- Dedicated training
- 24/7 SLA & CSM